Scheduling the Training Overview Video - Mar 2023

Known Issue

Date Logged	March 15th, 2023
Product(s)	Email Security Cloud Gateway, Awareness Training Email Security Cloud Integrated, Awareness Training
Status	Not Fixing

Issue

The Mimecast Awareness Training Overview Video, Infosec 101, cannot be scheduled as a company-wide or targeted training assignment on Training Queues.

This is a known limitation that is not on the Mimecast Product Team Roadmap to resolve.

Workaround

Follow these steps below to work around this issue:

1. On the Training Queues page, click enable on the Infosec 101 Video.
2. Infosec 101 will be added to the Training Library of every user in the Default User Group.

See Also…

• Awareness Training - Scheduling Training Modules
• Awareness Training - Scheduling Targeted Training