Reporting - Data Types

This guide offers a detailed explanation of each of the reporting Data Types, as available to view and download in the following reporting sections:

      • Overview.
      • PDF Reports.

Summary Graphs

Summary Graphs display the volumes of email split into Outbound, Inbound, and Internal messages, as well as Rejected volumes:

Data Type Description
Email Volume by Day The total number of outbound, inbound, and internal messages per day.
Email Bandwidth by Day The total amount of data of outbound, inbound, and internal messages per day.
Email Volume by Recipient Domain The total number of outbound, inbound, and internal messages per recipient domain.
Email Bandwidth by Recipient Domain The total amount of data of outbound, inbound, and internal messages per recipient domain.
Rejection Overview Displays why outbound, inbound, and internal messages are rejected.
Rejection Overview by Recipient Domain Displays why outbound, inbound, and internal messages are rejected per recipient domain.
Email Volume Vs Rejected Mail Displays a comparison of successfully delivered and rejected outbound, inbound, and internal messages.
Email Statistics Report Displays statistics of the previous month's outbound, inbound, and internal email traffic. A total and mean value is displayed for the following categories:
  • Month – Year
  • The total number of inbound messages.
  • The total number of outbound messages.
  • The total number of internal messages.
  • The total number of rejected inbound messages to your organization (including viruses & spam).
  • The total number of accepted inbound messages to your organization.
  • The percentage of rejected inbound messages to your organization.

Outbound Email Graphs

Outbound Email Graphs display email communication from internal users to external users and domains:

Data Type Description
Top Outbound Senders by Address Lists the top 10, 20, or 30 email addresses from your organization sending outbound email.
Top Outbound Bandwidth by Address Lists the top 10, 20, or 30 email addresses from your organization using the most data when sending outbound email.
Top Outbound Senders by Domain Lists the top 10, 20, or 30 email addresses from your organization sending outbound messages, broken down by domain.
Top Outbound Pairs by Address Lists the top 10, 20, or 30 email addresses your organization was sending messages to.
Top Outbound Pairs by Domain Lists the top 10, 20, or 30 email addresses your organization was sending messages to, broken down by domain.

Inbound Email Graphs

Inbound Email Graphs display email communication from External users to Internal users and Domains:

Data Type Description
Top Inbound Recipients by Address Lists the top 10, 20, or 30 email addresses from your organization receiving outbound email.
Top Inbound Bandwidth by Address Lists the top 10, 20, or 30 email addresses from your organization using the most data when receiving outbound email.
Top Inbound Recipients by Domain Lists the top 10, 20, or 30 email addresses from your organization receiving inbound messages, broken down by domain.
Top Inbound Pairs by Address Lists the top 10, 20, or 30 email addresses your organization has received messages from.
Top Inbound Pairs by Domain Lists the top 10, 20, or 30 email addresses your organization has received messages from, broken down by domain.

Internal Email Graphs

Internal Email Graphs display email communication between Internal users:

Data Type Description
Top Internal Senders by Address Lists the top 10, 20, or 30 email addresses sending messages to internal recipients.
Top Internal Senders by Domain Lists the top 10, 20, or 30 email addresses sending internal messages, broken down by domain.
Top Internal Pairs by Address Lists the top 10, 20, or 30 email addresses sending internal messages to each other.
Top Internal Pairs by Domain Lists the top 10, 20, or 30 email addresses sending internal messages to each other, broken down by do- main.

See Also...

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