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This guide describes adding and removing tags to or from messages that form part of a discovery case.
Tags are defined by an administrator when creating a discovery case. You can add them to a message to add further context, information, categorization, or identification during a review. For example to enable:
- Another reviewer or outside counsel to review them.
- You to follow up on a message later.
If a tag is removed from the discovery case, it is also automatically removed from any message where the tag was applied during a review.
Applies To...
- Users assigned to review messages captured as part of a discovery case.
- Where tags have been added to a discovery case by the administrator. If no tags have been added, this feature is unavailable.
Walkthrough
To add / remove tags to / from a message:
- Select the Message.
- Click on the Tag icon in the message's toolbar. Any tags that are already associated with the message are highlighted.
- Click on the Tags to be added / removed.
- Click on the Apply button. You can also remove a single tag from a message by clicking the "X" icon to the right of a tag in a message.
Adding / Removing Tags to / from Multiple Messages
To add / remove tags to / from multiple messages:
- Click the Tick Boxes to the left of the messages that you want to tag.
- Click on the Tag icon in the message's toolbar. Any tags that are already associated with the message are highlighted.
- Click on the Tags to be added or removed.
- Click on the Apply button.
Identifying Tagged Messages
Visual indicators help you identify whether a message has been tagged:
- The tag associated with a message is displayed below the message's header. If a message is associated with multiple tags, these are displayed alongside each other.
- An icon is displayed in the message list. This doesn't show what tags are associated with a message, just that it is associated with at least one tag. To identify the tags, display the message.
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