Mimecast Mobile - Prerequisites

This article contains information on the prerequisites for using Mimecast Mobile, including supported operating systems, EMM solutions, and the importance of accurate device time settings.

Mimecast Mobile is supported for multiple devices and operating systems. In general Mimecast supports the two latest major operating systems for each platform. For more information, please review the Product Life Cycle article.

Conditional Access is not supported on Mimecast Mobile. For more information, see  Mimecast Mobile - Known Issue - July 2024.

Supported Mobile Operating Systems

Platform	Operating System
iOS	iOS 17 iOS 16 iOS 15
Android	Android 12 Android 11

Mimecast Mobile for Android is no longer available for new downloads from the Google Play Store.
See End User Applications - Mimecast Mobile Android Support - Dec 2024 for further information.
You can download it via Mimecast Application Downloads, for the Operating Systems listed above.

Supported Enterprise Mobility Management (EMM) solutions

Mimecast Mobile can be deployed via any EMM platform that supports the AppConfig community standards. See the AppConfig Community for further details.

Device Time

It is important to ensure that the Device time matches the official regional time. If there is a discrepancy of more than five minutes between these times, it may affect the functionality provided by the application. Mimecast recommends that the device settings be configured to automatically adjust to the regional time zone.