Retired Code42 product plans

Overview

This policy document describes the major features of retired Code42 for Enterprise product plans. Retired product plans are no longer available for new customers to purchase. If you purchased a retired product plan before the retirement date, some of these product plans continue to be available for renewal. See the details under each retired product plan below.

For information about current product plans, see Code42 product plans.

For more information about any of our product plans, contact sales or your Customer Success Manager (CSM).

Retired product plans

Incydr Horizon

Retired June 2023

Supported risk detection sources

	Incydr Horizon
Endpoints	Windows, Mac, Linux
Business applications1	Salesforce data connection is included
Cloud storage services1	Microsoft OneDrive, Google Drive, and Box data connections are included
Email services1	Office365 and Gmail data connections are included
Git

1.  Additional vendor licensing is required. See Vendor license requirements for Code42 data connections for more information.

Platform capabilities

		Incydr Horizon
Endpoint monitoring
Metadata collection:
	Exfiltrated file activity
	All file activity: cloud
	All file activity: endpoint	Available as an add-on
Trusted activity preferences
Event data retention		180 days
Automatic cases archival		365 days

Features

	Incydr Horizon
Insider risk indicators: file, vector, and user
Off hours risk indicator
Security events dashboards: Risk Exposure and Insider Risk Trends
Watchlists
User activity profiles
Alerting
Forensic Search
Download exfiltrated file contents
Case management for investigations
Code42 Instructor	Included

Integrations

	Incydr Horizon
Code42 API	Full access
Identity management/SSO
SOAR integrations
SIEM integrations
Incydr Flows (workflow automations)	Available as a paid add-on

Support plans

For details about these support plans, see Incydr support policy.

	Incydr Horizon
Level	Code42 Premier Plus Support
Response time	Urgent: 30 minutes High: 4 hours Normal: 1 day Low: 3 days
Technical account manager	Included
ProStart	Paid service

 

CrashPlan On-Premises

Retired February 2022

Deployment options

	CrashPlan On-Premises
Authority server	On-premises
Storage server	On-premises

Supported operating systems

	CrashPlan On-Premises
Endpoints	Windows, Mac, Linux

Data protection

	CrashPlan On-Premises
File backup and recovery
Unlimited file version retention
Legal hold
Device migration

Data security

	CrashPlan On-Premises
Encryption in transit and at rest
Advanced encryption options
Business Associate Agreement (BAA) eligibility
Legal hold

Integrations 

	CrashPlan On-Premises
Code42 API

Support plans

	CrashPlan On-Premises
Code42 Premier Support

CrashPlan Hybrid

Retired March 2021

Deployment options

	CrashPlan Hybrid
Authority server	On-premises
Storage server	Cloud

Supported operating systems

	CrashPlan Hybrid
Endpoints	Windows, Mac, Linux

Data protection

	CrashPlan Hybrid
File backup and recovery
Unlimited file version retention
Legal hold
Device migration

Data security

	CrashPlan Hybrid
Encryption in transit and at rest
Advanced encryption options
Business Associate Agreement (BAA) eligibility
Legal hold

Integrations 

	CrashPlan Hybrid
Code42 API

Support plans

	CrashPlan Hybrid
Code42 Premier Support

Code42 Platinum, Diamond, Gold, Silver, and Bronze

Retired July 2020

Deployment options

	Code42 Platinum	Code42 Diamond	Code42 Gold	Code42 Silver	Code42 Bronze
Authority server	Cloud	Cloud	Cloud	On-premises	On-premises
Storage server	Cloud	Cloud	Cloud	Cloud	On-premises

Supported risk detection sources

	Code42 Platinum	Code42 Diamond	Code42 Gold, Silver, and Bronze
Endpoints	Windows, Mac, Linux	Windows, Mac, Linux	Windows, Mac, Linux
Cloud and email services	Cloud services: Microsoft OneDrive, Google Drive, Box Email services:  Office365, Gmail One cloud service is included. Email services and additional cloud services can be added.	Available for purchase	–No

Data protection

	Code42 Platinum	Code42 Diamond	Code42 Gold, Silver, and Bronze
File content collection (backup)	Unlimited file version retention	Unlimited file version retention	Unlimited file version retention

Risk detection 

	Code42 Platinum	Code42 Diamond	Code42 Gold, Silver, and Bronze
Risk Detection lenses		–No	–No
Risk Exposure dashboards			–No
Personal cloud app detection
Removable media detection
Browser upload detection
File destination detection for browser uploads			–No
Corporate cloud file sharing detection		Available if purchased separately	–No
Email policy violation and file attachment detection	Included if an email service has been added	Available if purchased separately	–No
File deletion detection		–No	–No
File archive detection		–No	–No
Alert frequency	Every 15 minutes	Every 15 minutes	Every 2 hours
Alert on file size, count, and activity type
Advanced alerting criteria			–No
File metadata collection		–No	–No

Risk investigation

	Code42 Platinum	Code42 Diamond	Code42 Gold, Silver, and Bronze
Retrieve and view file content
90-day search of detection events			–No
90-day search of file metadata		–No	–No

Risk response

	Code42 Platinum	Code42 Diamond	Code42 Gold, Silver, and Bronze
File content recovery
Extended retention of file content (legal hold)

Data security

	Code42 Platinum	Code42 Diamond	Code42 Gold, Silver, and Bronze
Encryption in transit and at rest
Advanced encryption options
Business Associate Agreement (BAA) eligibility

Security integrations

	Code42 Platinum	Code42 Diamond	Code42 Gold, Silver, and Bronze
SOAR integrations			–No
SIEM integrations
Code42 API

Support plans

	Code42 Platinum	Code42 Diamond	Code42 Gold, Silver, and Bronze
Code42 Premier Support

Code42 Enterprise and Code42 Premium

Retired February 2019

Deployment options

	Code42 Enterprise	Code42 Premium
Cloud
On-premises

Supported platforms

	Code42 Enterprise	Code42 Premium
Endpoints	Windows, Mac, Linux	Windows, Mac, Linux
Cloud services	–No	–No

Collection

	Code42 Enterprise	Code42 Premium
File collection (backup)	Unlimited file version retention	Unlimited file version retention
File activity collection	–No	–No

Cloud storage

	Code42 Enterprise	Code42 Premium
Cloud storage for each user	Unlimited	Unlimited
Storage on multiple Code42 cloud destinations	Available	Available

Monitoring

	Code42 Enterprise	Code42 Premium
File exfiltration detection and alerting (endpoint monitoring)		–No
Link sharing detection	–No	–No

Investigation 

	Code42 Enterprise	Code42 Premium
Search and review historical data on file activity and link sharing (Forensic File Search)	–No	–No
Search and review historical file exfiltration data	90-day data retention	–No
Retrieve historical file access	Unlimited endpoint data retention	Unlimited endpoint data retention

Preservation

	Code42 Enterprise	Code42 Premium
Expanded file collection (legal hold)		–No
Access Lock  (Windows only)		–No
Extended file retention for investigation, litigation, and compliance	Unlimited endpoint data retention	–No

Recovery 

	Code42 Enterprise	Code42 Premium
Administrator and self-service file restore
Data migration of endpoint files

Data security

	Code42 Enterprise	Code42 Premium
Encryption in transit and at rest
Data compression and de-duplication
Advanced encryption options
Customer-held encryption keys	Available	Available
Business Associate Agreement (BAA) eligibility		–No

User management 

	Code42 Enterprise	Code42 Premium
Active Directory/LDAP authentication
Single sign-on authentication
Two-factor authentication
Automated user management for Active Directory/LDAP

Tools and integrations

	Code42 Enterprise	Code42 Premium
Code42 API
Microsoft USMT integration
Splunk integration

Software administration 

	Code42 Enterprise	Code42 Premium
Web-based administration and reporting
Support for multiple administrators

Co-branding and customization

	Code42 Enterprise	Code42 Premium
Endpoint software pre-configuration for deployment
Endpoint software co-branding and customization
Code42 console customization

Support plan

	Code42 Enterprise	Code42 Premium
Code42 Premier Support
Code42 Premier Plus Support	Available for upgrade	Available for upgrade

Code42 File Exfiltration Detection and Code42 Forensic File Search

Retired November 2018

After November 2018, Code42 Security Center product plans can no longer be purchased or renewed independently.  

Code42 Forensic File Search and File Exfiltration Detection features are available by purchasing or upgrading to a Code42 Enterprise product plan. 

For more information, contact sales.

Included features

The following tables detail which features are included in each Code42 Security Center product plan.

Key features

Feature	File Exfiltration Detection	Forensic File Search
File Exfiltration Detection	✔Yes	Not included
Access Lock (Windows only)	✔Yes	Not included
Forensic File Search	Not included	✔Yes
		Choose any combination of data sources: Endpoints Google Drive Microsoft OneDrive
Code42 API	✔Yes	✔Yes

Data storage

Feature	File Exfiltration Detection	Forensic File Search
Retention of File Exfiltration Detection data	Any time	Any time
Retention of Forensic File Search data	Not applicable	90 days

Data security

Feature	File Exfiltration Detection	Forensic File Search
Encryption in transit and at rest	✔Yes	✔Yes
Customer-held encryption keys	Optional	Optional

Deployment options

Feature	File Exfiltration Detection	Forensic File Search
Code42 cloud	✔Yes	✔Yes
On-premises	✔Yes	✘No

User management

Feature	File Exfiltration Detection	Forensic File Search
Active Directory/LDAP authentication	✔Yes	✔Yes
Single sign-on authentication	✔Yes	✔Yes
Two-factor authentication	✔Yes	✔Yes
Automated user management for Active Directory/LDAP	✔Yes	✔Yes

Software administration

Feature	File Exfiltration Detection	Forensic File Search
Web-based administration	✔Yes	✔Yes
Support for multiple administrators	✔Yes	✔Yes

Support plans

Feature	File Exfiltration Detection	Forensic File Search
Included support plan	Code42 Premier Support	Code42 Premier Support
Available support plan upgrades	Code42 Premier Plus Support	Code42 Premier Plus Support

Code42 Premium add-on features

Retired November 2018

The following add-on features for the Code42 Premium product plan are no longer available to new customers.

If you purchased a Code42 Premium product plan before November 2018, you can still purchase additional licenses or renew these add-ons. Alternatively, you can upgrade to a Code42 Enterprise product plan, which include all of these add-on features. 

For more information, contact sales.

Add-on	Features
Compliance and Information Governance	Compliance Settings Ability to obtain a Business Associate Agreement (BAA) with Code42 for HIPAA compliance needs
Enterprise Discovery	Legal hold Full-text file search (available only for environments with on-premises storage)
File Exfiltration Detection	User activity monitoring User activity notifications Access Lock (Windows only)

Code42 Standard

Retired April 2018

After April 2018, customers who purchased this product plan prior to the retirement date can still renew Code42 for Enterprise by subscribing to the Code42 Standard product plan. New customers cannot subscribe to the Code42 Standard product plan. For more information, contact sales.

Included features

The table below shows which features are included in the Code42 Standard product plan.

Category	Features
Key features	Device backup and restore Device migration
Data availability	Web and mobile access 90-day retention of file versions
Cloud storage	50 GB included cloud storage for each user
Data security	Data compression and de-duplication Encryption in transit and at rest Advanced encryption options
Customer-held encryption keys	Optional
Deployment options	Code42 cloud On-premises
User management	Authentication via: Active Directory/LDAP Single sign-on Two-factor authentication
Software administration	Web-based administration Web-based reporting Support for multiple administrators
Co-branding and software customization	Endpoint software pre-configuration for deployment
Compatible Code42 Security Center product plans	None
Add-on features	None
Support plan	Code42 Select Support Upgrade available to Code42 Premier Support or Code42 Premier Plus Support

Code42 Classic

Retired May 2016

After May 2016, customers who purchased this product plan prior to the retirement date can still renew Code42 for Enterprise by subscribing to the Code42 Classic product plan. New customers cannot subscribe to Code42 Classic. For more information, contact sales.

Included features

The table below shows which features are included in the Code42 Classic product plan.

Category	Features
Data availability	Device backup and restore Web and mobile access Unlimited retention of file versions
Data security	Data compression and de-duplication Encryption in transit and at rest Advanced encryption options
Customer-held encryption keys	Optional
Deployment options	Code42 cloud On-premises
Storage on multiple Code42 cloud destinations	Optional
User management	Authentication via: Active Directory / LDAP Single sign-on Two-factor authentication Automated AD/LDAP user management
Software administration	Web-based administration Web-based reporting Support for multiple administrators
Co-branding and software customization	Endpoint software pre-configuration for deployment Endpoint software co-branding and customization Code42 console customization
Tools and integrations	Code42 API Microsoft USMT integration Splunk integration Enterprise cluster support
Available add-on features	Unlimited Cloud Storage Unlimited storage space in the Code42 cloud Compliance and Information Governance Compliance Settings  Ability to obtain a Business Associate Agreement (BAA) with Code42 for HIPAA compliance needs Enterprise Discovery Legal hold. Full-text file search (available only for environments with on-premises storage) Code42 File Exfiltration Detection (formerly known as Security Tools)  User activity monitoring User activity notifications Access Lock (Windows only)
Support plan	Gold

Related topics

• Code42 product plans
• Incydr support policy
• Policy notifications
• Code42 customer support resources