Incydr customer support resources
These resources provide details about customer support for specific Incydr products, as well as maintenance and policy updates.
Incydr product plans
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Incydr product plans
This section includes resources about Incydr product plans.
- Backup policy updates | April 2023
- Change to time format returned in API responses
- Changes to Incydr file categories - June 2023
- Identify your Incydr product plan, version, or role
- Incydr status
- Incydr support policy
- IP address updates in August 2020
- Policy notifications (legacy)
- Report a security vulnerability to Incydr
- Scheduled maintenance
- Send logs to support
- Send system information to support
- Which backup agent version am I using?