Mimecast Human Risk Insights (MHRI) Report - Aug 2025

Service Update

Availability	August 19th, 2025
Product(s)	Email Security Cloud Gateway (CG)
Who's affected	All CG Customers

Overview

Mimecast is pleased to announce the availability of the Mimecast Human Risk Insights Report for Email Security Cloud Gateway customers. 

What's changing

• The Report will be available in the Reporting menu within the Mimecast Administration Console. 

Recommended actions

Prerequisites for Access

To access the MHRI Report, the following is required:

• Role/permission requirements match those of the reporting section of Roles - Administrator Role Permissions.
  • Read and Edit permissions for scheduling reports and report downloads should be enabled for Partner Admin, Super Admin, Full Admin, Basic Admin, Help Desk Admin, and Gateway Admin.
• The user account role must have PDF Reports Read and Edit permissions enabled under the Reports Menu, as shown below:

Scheduling and Recipient Management 

The following outlines  to schedule and manage receipt of the MHRI Report:

On the MHRI Report page:

• You can Add or remove email addresses to receive the monthly report using the lookup function to find users in the directory.
• A maximum of ten email addresses can be added.

Scheduling and Recipient Management Considerations

• Should report generation fail, it will automatically retry.
• Should delivery fail, it will automatically retry.
• The report is automatically emailed to the listed account contact each month.
• Events will be logged when a user subscribes or unsubscribes. Data logged will include the following:
  • Date/time
  • Action - subscribe/unsubscribe
  • Account code
  • Email address
• Events will be logged when the report email is sent. Data logged will include the following:
  • Date/time
  • Action - subscribe/unsubscribe
  • Account code
  • Email address
• from email address - [e-mail].
• from display name - Mimecast Reports.
• The email will be visible as an inbound message to the customer in Message Tracking.
• The first month’s report will be available in the product and will not be sent to any recipients via email. Administrators are encouraged to add subscribers so that the subsequent months' reports are delivered to the recipients automatically. The PDF report will be emailed to the subscribers on the first day of each month as an email attachment and will cover the previous month in full. The file name will be Mimecast Human Risk Insights Report - {month} {year}.

For full details on the MHRI Report, see: Mimecast Human Risk Insights (MHRI) Report - Guide

See Also...

• Mimecast Human Risk Insights (MHRI) Report - Guide