Engage - Accessing Engage

This article describes how to access Engage, how to reset your password if you forget it, and how to accept our privacy policy the first time you log on. It is intended for Administrators.

Logging On

Users must have a Mimecast logon to access Engage. However, depending on how their account is configured, End Users may not require it to access the Engage modules. Clicking on a link in a module's notification either:

• Takes you automatically to the module's video without having to logon to Mimecast. See Configuring Unauthenticated (Login Free) Access.
• Displays a logon dialog for you to enter your logon credentials. If this is the case, you can use the following steps:
  1. Enter your Login details into the dialog.
  2. Click on the Next button.
  3. Select your Password Type from the dropdown list.
  4. Enter your Password.
  5. Click on the Log In button.

Administrators can log on by using the following steps:

1. Either:

• Clicking on Engage via the More Services section in the left-hand menu. See Accessing Other Mimecast Applications.
• Enter the https://login.mimecast.com URL into your browser.

2. Enter your Login details in the dialog.
3. Click on the Next button.
4. Select your Password Type from the drop-down list.
5. Enter your Password.
6. Click on the Log In button.

First Time Users

If you're accessing Engage for the first time, our privacy policy is displayed after you successfully logon. You can accept this, by using the following steps:

1. Click the Tick Box to give your consent.
2. Click on the Privacy Policy link to display the full policy.
3. Click on the Continue button.

You’ll receive a welcome message in your inbox to introduce you to the training experience. The message normally includes a link to an initial training video on the Engage platform.
If you haven't accessed the platform before, you'll be asked to answer five questions concerning your approach towards cybersecurity before you can access the video:

1. Select the Answer that best fits your attitude to the first question.
2. Click on the Continue button to access the next question.
3. Repeat steps 1-2 for the next four questions.

Clicking Continue on the fifth question closes the attitude survey and takes you to the Engage platform.

Resetting Your Password

Should you need to reset your Engage password:

1. Click on the Reset It Here logon dialog link. A Reset Your Password dialog opens in a new browser tab.
2. Enter your Email Address.
3. Click on the Reset Password button. An email is sent to your Inbox with instructions on how to reset your password.
4. Click on the Continue button to return to the logon dialog.
5. Click on the link in the Email Message.

• A browser tab is displayed confirming that your password has been reset.
• An email is sent to your Inbox with a temporary password.

6. Enter the Temporary Password into the logon dialog.
7. Complete the Change Your Password dialog by:

• Entering a new password.
• Confirming your new password.

8. Click on the Continue button.

Logging Off

You can log off from Engage, by using the following steps:

1. Click on your Account Icon in the top right-hand corner.
2. Click on the Logoff menu item.