Engage - Configuring Custom Branding

This article describes how you can use Mimecast's stationery branding to apply custom branding to your Engage dashboard and training notification emails and is intended for Administrators.

Custom branding options are only available for Email Security Cloud Gateway and not available for Email Security Cloud Integration. 

Prerequisites

• You have Custom Branding and Notification Sets policy configured on your account.

Considerations

• Mimecast's Custom Branding Set cannot be applied to Phishing Email Templates. The only way to apply custom branding to phishing templates is via the HTML editor when you edit or create a single-page template. See Custom Email Notifications & Phishing Templates.
• Pre-existing Custom Branding and Notification Sets automatically apply to the Engage Phishing landing pages but can be disabled. If enabled and no branding set is found, the Mimecast logo and blue banner are applied.

Configuring Custom Branding

​​​​​​To apply Branding to your Engage dashboard and email notifications, you must set up all of the following, via the Mimecast Administration Console:

Configuring a Branding Set

You can configure a Branding Set by using the following steps:

1. Log in to the Mimecast Administration Console.
2. Navigate to Account | Branding.
3. Either:

• Click on the New Branding Set button to create a branding set.
• Select the Branding Set you want to configure.

4. Configure the Branding Set as required. See the Managing Stationery Branding Sets page for full details.

Whilst there are many branding options available, Engage only supports the use of the following:

• Custom Logo.
• Background Color. 

5. Click on the Save and Exit button.

To turn your branding notifications on or off, see Branding.

Configuring an Application Setting

For the custom logo and background color to show in the banner of your Engage Platform, you must link your Custom Branding Set to the Mimecast for Outlook Branding field in Application Settings.

You can configure an Application Setting by using the following steps:

1. Log in to the Mimecast Administration Console.
2. Navigate to Users & Groups | Applications.
3. Either:

• Click on the New Application Setting button to create an application setting.
• Select the Application Setting you want to configure.

4. Expand the Common Application Settings section.
5. Specify the branding set configured above in the Mimecast for Outlook Branding field:

• Click on the Lookup button.
• Click on the Select link to the left of the required Branding Set.

6. Click on the Save and Exit button.

Configuring a Notification Set

For the custom logo and background color to show in your email notifications, you must configure a Notification Set definition and policy that matches your outbound Engage email notifications.

This section should be read in conjunction with Configuring Notification Sets.

You can configure a Notification Set definition by using the following steps:

1. Log in to the Mimecast Administration Console.
2. Navigate to Policies | Gateway Policies.
3. Click on the Definitions button.
4. Either:

• Click on the New Notification Set button.
• Right click an existing Notification Set and select the Edit Notification Set menu item.

If there are no notification sets listed, click on the Copy Default button to generate your first set.

5. Specify the required branding set in the Branding field:

• Click on the Lookup button.
• Click on the Select link to the left of the required branding set.

6. Click the Save and Exit button.

You can configure a Notification Set policy by using the following steps:

1. Log in to the Mimecast Administration Console.
2. Navigate to Policies | Gateway Policies.
3. Click on the Notification Sets list item. This displays a list of your Notification Set Policies.
4. Click the New Policy button.
5. Complete the dialog as follows:

• Policy Narrative: Specify a description for the policy so you can identify it in the future.
• Select Notification Set: Select your Notification Set definition from the drop-down list.

6. Specify the senders and recipients the policy should apply to in the Emails From and Emails To sections.

The criteria depend on the Reply to Source Address value you've configured in your settings. See Configuring Account General Settings.

6. Complete the Validity section.
7. Click on the Save and Exit button.

See also...

• Notification Sets - Configuring Notification Sets