Awareness Training - Configuring Account General Settings

This article describes how to configure your Mimecast Awareness Training account settings, and is intended for Administrators.

This functionality is mainly relevant to Email Security Cloud Gateway.
Where features are relevant to Email Security Cloud Integrated, it will be noted as such.

Also see:

• Changing Your Local Language for information on how your End Users can configure their language preferences.
• Configuring SSO For End Users
• Managing Employees

Configure Administration Preferences

You can configure your Administration Preferences, by using the following steps:

1. Log on to Mimecast Awareness Training.
2. Navigate to Settings | General Settings.
3. Complete your General Settings, as shown below:

Setting	Description
Select Default User Groups **	Select up to 50 unique Groups across Active Directory and Local Groups, who will receive scheduled modules. To select a group, click the Select Group button. Then, in the pop-out panel, click on either: Local Groups tab to select a group created in the Mimecast Administration Console. See the Managing Groups page for more information. Active Directory Groups tab to select a group of users defined in your Active Directory. Click on each Group or Subgroup to apply them to your selection. You can also enter part of a group’s name in the Search field and press Enter. Applied groups are listed in the Select Default User Groups panel. Once all groups are selected, close the side panel and click Save. You can review your chosen Group list by using the in-panel scroll. To remove selected groups, click the Delete icon. • Mimecast Directory Sync pulls all users of Mimecast Awareness Training from your Active Directory. • Local / Profile Groups must contain individual email addresses provisioned to receive external emails. Groups containing only domains will not generate emails. • You cannot save if your selection exceeds 50 groups. It is recommended that each user email address be present in a Mimecast Local Profile Group, or Directory Group. Sending to a Distribution List is not recommended, as the Distribution List is treated as an individual email address. Results will be aggregated for the Distribution List email address and not for the users that are part of it.
Select Inactive User Group	Specify a group of users excluded from receiving Mimecast Awareness Training notifications. Select a group from Local Groups or Active Directory Groups, then click Save. To exclude these users from analytics, check Exclude Inactive User Data and click Save. This option is not available in Cloud Integration. See Managing Inactive Users.
Reply To and Source Email Addresses	Replace the default postmaster@<yourdomain>.com email address used in messages and alerts. Enter the required Email Address. Optionally select Use This Email as Source Address. Click Save.
Email Recipient Name	Select the name used in module and phishing emails. See Specifying Custom User Email Name.
Industry Benchmarking	Select the organization type that best describes your business.
Training Acknowledgment	Controls whether an acknowledgment is sent to users confirming policy understanding. Up to 300 characters can be specified. View acknowledgments via Reporting & Insights | Compliance Center / User Performance Details.
Data Privacy Policy Alert (Optional)	Enables privacy consent acknowledgment based on applicable regulations (e.g., GDPR, CCPA, POPIA). Users are prompted to acknowledge the Privacy Statement on first login.
Schedule Email Sending	Select a time window when emails and notifications are sent.
Suspend Email Options **	Select which training-related emails are suspended: All Assignment Emails: Suspends all training and new user notifications. Company-Wide Training Queue Emails: Suspends company-wide and new user notifications. Targeted Training Queue Emails: Suspends targeted training notifications.
IP Exclusion List	Exclude clicks from individual IP addresses or CIDR ranges to prevent false-positive phishing failures.
Company Logo Configuration	Specify your company logo and how it is applied. Configuration is performed in the Mimecast Administration Console. See Configuring Custom Branding.

Features marked with ** are also available for Email Security Cloud Integrated