This article contains information on the Mimecast for Mac archiving and email management features, including mailbox storage management, email continuity during outages, legal obligations, and GDPR compliance, ensuring secure and efficient email handling across platforms.
This applies to Mimecast End-User applications: Mimecast for Mac, Mimecast Personal Portal, Mimecast for Outlook, and Mimecast Mobile.
Introduction
The delete or mark as read option is not enabled on Mimecast because of the archiving feature that Mimecast has, which displays all messages that are sent via Mimecast or copies of them sent to the Mimecast platform via journaling.
Mailbox Storage Management
As a view of your email archive, Mimecast displays all messages received for an end-user. This is regardless of whether these have been deleted from your corporate environment. Microsoft Exchange is the most common mail server used by Mimecast customers. Storage for email stored in Microsoft Exchange is expensive. You've probably heard your IT department say they're archiving much of your email. Some IT departments delete all emails after six months. This is where Mimecast becomes really useful, even though your organization doesn't have the email any longer. You can still search for it using Mimecast applications, returning results in seconds.
With all your data safely stored in Mimecast, your IT departments no longer need to worry about costly on-site hardware maintenance or increasing storage costs.
Continuity
Alternatively, if you've ever heard the IT department say, "email is down!" Mimecast Mobile can help you here too. Mimecast still delivers all your messages, whether inbound (when receiving messages from other companies) or outbound (when sending messages to other companies). When your Microsoft Exchange server returns online, Mimecast delivers all the messages, allowing you to see them in Microsoft Outlook.
Legal Obligations
Email won't be deleted from Mimecast, as your administrators may have legal requirements to fulfill around the retention of these items. If a message is accidentally deleted from your Microsoft Outlook profile, Mimecast allows you to recover it into Microsoft Outlook. Marking an email as read means Mimecast would need to update each message for each customer and send updates regarding email status back to the Microsoft Exchange server. This isn't currently possible. As soon as it is, we'll add this feature to our applications.
The next time you open up Mimecast for Mac, you're looking at every email you have in Mimecast. It can be searched quickly, even those lengthy word documents you received.
General Data Protection Regulation (GDPR) Compliance
General Data Protection Regulation (GDPR) is a regulatory requirement designed to:
- Harmonize data privacy laws across Europe.
- Protect and empower all EU citizens' data privacy.
- Reshape the way organizations across the region approach data privacy.
It isn't an end-user function. All GDPR requests must be directed to your administrator. See GDPR configuration.
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