Connect Application - Synchronizing The Directory

This article contains information on synchronizing your directory with Mimecast, configuring Azure Active Directory integration, and using the Connect Application for email security setup.

Applies To

• • • New clients are connecting with Mimecast using the The Connect Application. If you are not using the Connect Application, see the Connect Process Steps
    • Customers who are using Mimecast for email security.

Overview

Before users can send and receive email or sign in to our applications, they need a user account. By synchronizing your directory with us, we automatically create each user's Mimecast account.

This has a number of benefits, including:

• • • Enabling features based on Active Directory groups to reduce administrative overhead.
    • Configuring policies based on Active Directory groups or user properties.

The method displayed in the screenshot below is no longer supported; you should navigate to the Administration Console to configure your Azure Active Directory integration.

While we recommend you synchronize your Active Directory with us, it is not mandatory. If you prefer, you can manually import user data by completing the Add Additional Users task in the Connect Application.
 

Synchronizing Your Directory

To synchronize your Active Directory with us:

1. Log in to the Connect application.
2. Navigate to the Platform | Synchronize Your Directory menu item.
3. Click the Start button in the section for the synchronization method you want to use. The available methods differ according to your Exchange type:

   Synchronization Method	Microsoft 365	On Premise	Hybrid	Google Workspace
   Azure Active Directory (no longer functioning within the Connect app - needs to be configured via the Administration Console)	Yes	No	Yes	No
   LDAP	No	Yes	Yes	Yes
   Mimecast Synchronization Engine	No	Yes	No	No
   Google Workspace	No	No	No	Yes

4. Follow the instructions listed in the relevant article.

See the Prepare your LDAP Directory page in the Google Workspace Administrator for additional help.

If you have already created a Directory Connector using the Mimecast Administration Console, an option is presented to use it rather than create a new one.