Email Security - API - Outlook End User Reporting

This article contains information on Mimecast's End-User Reporting methods for Microsoft Outlook, including features, platform compatibility, and considerations for deploying Outlook End-User Reporting in Microsoft 365 environments.

Also see Configuring Outlook End-User Reporting.

End User Applications - Reporting 

Mimecast has three end-user reporting methods that integrate directly with Microsoft Outlook, with End-User Reporting being the newest option available. This is the preferred solution for reporting. The methods for reporting include Mimecast Essentials for Outlook, Mimecast for Outlook, and Outlook End-User Reporting. 

Considerations

• Outlook End-User Reporting is not compatible with on-premises Exchange environments. If you want to use end-user reporting, you must use the existing reporting methods.
• If you are only interested in reporting messages in Microsoft 365, Outlook End-User Reporting is easier to deploy and easier to use for end-users. However, if you want to provide other functionality besides reporting, you will need to combine Microsoft Native Reporting with either of the other available methods.

Combining methods will result in the end-user having multiple reporting buttons.
This is offset by the fact that Microsoft is changing Outlook to not contain buttons available in the ribbons by default.
For Outlook End-User Reporting, this is not a problem, as those are always available in the ribbon by default.

Features & Platform Compatibility 

Outlook End User Reporting is not supported in Microsoft 365 Tenants hosted in the Government Community Cloud (GCC), GCC High, or DoD Environments.

This is a list of the end-user applications available that integrate directly with Microsoft Outlook, with a high-level overview of the functionality being provided. 

• Mimecast For Outlook (compatible with on-premises Exchange & Microsoft 365).
• Mimecast Essentials for Outlook (compatible with on-premises Exchange & Microsoft 365).
• Outlook End User Reporting (compatible with Microsoft 365).

Feature	Mimecast for Outlook	Mimecast Essentials for Outlook	Outlook End User Reporting
Archiving	Yes	No	No
Managed Senders	Yes	Yes	No
Held Queues	Yes	Yes	No
Report Message	Yes	Yes	Yes

You are able to:

• Combine Mimecast Essentials for Outlook with Microsoft Native Reporting.
• Combine Mimecast for Outlook with Microsoft Native Reporting.
• Use any of the methods individually.