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Using the backup agent
Troubleshooting
Troubleshooting
The section includes troubleshooting information and related solutions for the backup agent.
Adjust agent settings for memory usage with large backups
Assign your computer a new ID
Back up and restore Microsoft Outlook data
Backup agent and QuickBooks
Backup agent commands
Backup agent does not restart after Linux reboots or upgrades
Backup agent does not run
Backup agent installer does not open on some Windows installations
Backup agent shows different file sizes or totals than my computer
Backup agent status messages
Backups stall due to too many open files
Can't find files after replacing a device
Cannot access backup agent logs on Mac
Cannot connect to background service
Cannot connect to destination
Cannot open backup agent due to uncaught exception error
Clear the backup agent cache
Connect to cloud backup destinations from a proxy server
Connection shows network blocked
Contacting backup server message prevents web restore
Destination unavailable
External drive stops backing up on Mac
File selection shows 0MB selected
Forgot your archive key password or custom encryption key?
How does the backup agent detect away and present settings?
How to combine email reports
Installing the backup agent prompts for access to contacts, calendar, and tasks
Is my backup starting over?
Known conflicts with the backup agent
Linux real-time file watching errors
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