Overview
The Incydr console is the web interface that enables you to view and manage all aspects of your environment. This includes dashboards, user activity, alerts, agent deployment, all administration settings, and more. This article describes the basics of the Incydr console.
Cloud locations, names, and URLs
Location | Cloud name | URL |
---|---|---|
Australia | AU1 | |
Canada | CA1 | |
Germany | DE1 | |
Ireland | EU1 | |
South Africa | ZA1 | |
United Kingdom | UK1 | |
United States | US1 | |
United States | US2 | |
United States |
US3 (FedRAMP) |
|
United States |
US7 |
Access the Incydr console
To access the Incydr console:
- From a supported web browser, visit the URL for your environment (listed above).
Your credentials only work at one of these URLs. If you don't know the URL for your environment, contact our Technical Support Engineers. - Enter your Incydr username and password.
The Incydr console dashboard appears.
Two-factor authentication
If you see a prompt for an authentication code, and your organization has not configured two-factor authentication for local users, verify that your email address is correct.
Incydr console access
The content and options displayed in the Incydr console are determined by the user roles of the signed-in user. An administrator is allowed full access to configure all aspects of the environment, while end users only receive access to settings related directly to their individual devices and accounts. In addition, you must have certain product plans to see all the available menu options. Contact your Customer Success Manager (CSM) for assistance with product plans.
Incydr console basics
Menus and general navigation
- At the top of the screen, the toolbar allows you to view your account profile and change language settings as well as easy access to key information.
- The navigation menu at the top contains links for viewing and managing the different components of your environment.
- Action menus display contextual actions and options.
Incydr console toolbar
Announcements menu
The Announcements menu provides links to the latest product updates.
Item | Description |
---|---|
Release Notes | Lists the new features and bug fixes released to the Incydr cloud. |
Account menu
The Account menu provides options for viewing your account profile, product plan, and cloud, as well as changing the language and signing out.
Item | Description |
---|---|
Name | Your name links to the My Profile page with summary information about your recent activity and your devices. The action menu contains commands to edit your profile. |
Product plan | Displays your current product plan. |
Cloud |
Displays your current cloud environment: |
Language |
Specifies the locale the Incydr console displays. This sets the displayed language and date format. When you specify a locale from the toolbar, the chosen locale is set via a cookie within your current browser. View available locales. |
Sign out | Signs the current user out of the Incydr console. |
Help
The Help icon in the upper-right launches the support article that most closely pertains to the screen you're viewing. From there you can access all of our documentation.
Navigation menu
The navigation menu provides access to settings for all components of your Incydr environment. Click any link in the table below to learn more about a specific component.
Item | Description |
---|---|
Logo |
Click to return to the Action Items dashboard. |
Dashboards |
Gain insights into your organization's risk.
Action Items
Exfiltration
Trends
Source Code
Risk Scenarios (early access)
Labs |
User Activity |
Discover users' file activity.
All Users
Watchlists |
Alerts |
Receive alerts to notify you when important data may be leaving your company.
Review Alerts
Manage Rules |
Cases |
Manage and respond to investigations.
Cases |
Forensic Search |
A powerful search interface that enables teams to monitor and investigate suspicious file activity.
Search
Saved Searches |
Administration |
|
Environment |
Manage trusted activity, organizations, users, agents, support user access, and more.
Trusted activity
Organizations
Users
Agents
File Event Exclusions
IP Addresses
Support Access |
Agent Management |
Control app download versions, deploy agents, make customizations, and manage updates.
Downloads
Deployment
Customizations (backup agent only)
Agent Updates |
Legal Hold (backup agent only) |
Create and manage preservation policies, place users (custodians) in your environment on legal hold, and collect data.
Matters
Preservation Policies |
Status |
See data on the health of your environment.
Agent registration status
Audit Log
Subscriptions / License Plan
Reporting (backup agent only) |
Integrations |
Control user access and manage third-party applications.
API Clients
Identity Management
Message Services
Data Connections
Incydr Flows |
Search |
Search appears in the upper-right when you open the
Administration menu. Enter text to search for
users, devices, and organizations in your environment. You can
enter a full or partial first or last name, email address, device
guid, device name, or organization name.
Matching results appear below the search text box. Click any result to view the relevant details. |
Instructor | Click for more information about Instructor and a link to log in. |
Settings in the Incydr console
Apply settings
(Backup agent only)
For settings in the Incydr console that impact user devices, there are three options for applying settings: save, push, and lock.
Learn more about device defaults and applying settings.
Inherit settings
Your environment can have many organizations, and each organization can be a parent to other organizations (called child organizations). All organizations are visible in the Incydr console on the Organizations screen. By default, a new organization inherits the settings of its parent organization.
To enable or disable inheritance, update the toggle or checkbox next to a specific group of settings.
- When you disable inheritance for an organization, that organization (and any child organizations belonging to that organization) will not receive existing or new settings from the parent organization.
- All newly-created organizations inherit all settings from their parent organizations by default.
- Inheritance can be enabled or disabled for groups of settings, such as settings for Reporting, Security, for example.
- If you re-enable inheritance for an organization, any unique settings are lost and replaced by the parent organization's settings when you click Save.
- Depending on the settings in your environment, enabling or disabling inheritance can apply settings that may lead to data loss for backup archives, such as changes to storage quotas or the cold storage duration period.
Command-line interface
In addition to the graphical user interface of the Incydr console, you can also interact with your environment through a command-line interface (CLI).
To access the command-line interface:
- From anywhere in the Incydr console, enter Ctrl + Shift + X.
The command-line interface appears. - Enter commands at the top of the command-line interface.
- Review the output below.
See the Incydr console command-line interface reference for additional details and a complete list of available commands.
Available locales
The Incydr console is available in the following languages:
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